Mark Zuckerberg has access to some of the most sophisticated artificial intelligence systems on the planet. He is also building a company around the idea that AI can dramatically reduce the need for human work. A recent Reuters investigation offers a revealing glimpse of where that idea can lead. Meta's Project OT envisioned an "AI-native" company in which AI agents would take over much of the work performed by thousands of employees. Teams could become dramatically smaller. Some layers of management could disappear. Zuckerberg himself has been using what Meta calls a "CEO agent," allowing him to retrieve answers that previously required going through several layers of staff. The attraction is obvious. Every organization contains friction.
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