Julie Swinney becomes Chief Administrative Officer; handing the CFO reins to an industry veteran with a proven record in finance, operations and strategy SAN FRANCISCO, September 29, 2026--(BUSINESS WIRE)--Zendesk today announced Rachita Sundar has joined the company as Chief Financial Officer, effective September 28, 2026. Sundar succeeds Julie Swinney, who is transitioning to Chief Administrative Officer and executive sponsor of Zendesk's Employee Service business, a growing area of focus for the company. "Rachita brings a rare combination of financial rigor and deep operating experience in technology," said Tom Eggemeier, CEO, Zendesk.
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