New York City has become the latest jurisdiction to crack down on hard-to-cancel subscriptions. The city's new "click to cancel" rule, which took effect Thursday, requires businesses to make it easier for customers to end subscriptions that renew automatically. While New York state already requires a cancellation method be as easy as sign-up, this gives the city authority to enforce similar protections locally, and the city is providing a website portal for consumers to complain about violations. "If a company can take your money with one click, you should be able to get your money back with one click," said Mayor Zohran Mamdani in a news release Thursday.
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