With restaurants as far-flung as Singapore, Chick-fil-A has expanded far beyond its Southeastern stronghold in recent years, but CEO Andrew Cathy still wants the family-owned business to stay true to its roots. Nearly five years ago, Cathy succeeded his father, Dan, as chief executive of the chicken chain his grandfather, S. Truett, founded. He took the reins as elevated inflation rocked the restaurant industry and a bevy of new chicken rivals looked to challenge Chick-fil-A's dominance. Since then, not much has changed — except for sluggish traffic across the industry as consumers have become more selective about their dining choices.
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