Bosses at the National Energy System Operator have been urged to find a replacement for the Microsoft Office software - PA/Andrew Matthews Grid bosses have been urged to upgrade their "embarrassing" computer systems after it emerged that staff were using Microsoft Word and Excel to monitor parts of Britain's power supply. An independent investigation found that staff used general Microsoft Office software in the control room at the National Energy System Operator (Neso) to produce key reports and manually track spare generating capacity. This includes monitoring blackout risk and running calculations that inform decisions on whether to issue market warnings.
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