Veytics Intelligence
2026-10-26 · CNBC

Fanatics teams up with OpenAI for new AI-powered shopping suggestion feature

At any given moment, Fanatics offers more than 1.5 million unique SKUs for sports fans to buy — from jerseys and hats to team-branded streetwear and socks. The search for those items is getting easier with a new feature called "Shop the Look," created with the help of OpenAI's Codex. Fanatics' product assortment reflects its rise into a massive sports-industry platform, with deals with nearly every major sports league and team worldwide. Each year, Fanatics Commerce manufactures more than 45 million items and sells them to customers in more than 180 countries. But Justin Tsai, chief product officer for Fanatics Commerce, said that growth has also created a challenge for the company.

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