ISG Recognizes TP as a Global Leader in AI-Powered Customer Experience Delivery on Amazon Connect

Designation validates TP's growing strength in CCaaS, AI-enabled customer experience, and Amazon Connect transformation NEW YORK, October 29, 2026--(BUSINESS WIRE)--TP, a global leader in digital business services, today announced it has been named a Leader in the global 2026 ISG Provider Lens® Amazon Connect Ecosystem study for its ability to implement Amazon Connect to deliver measurable enterprise value through AI automation, intelligent analytics and industry specific accelerators. TP was named a Leader for incorporating Amazon Connect with AWS AI, generative AI, Amazon Lex, Contact Lens and advanced analytics to deliver intelligent, enterprise-ready customer experiences.