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Millions of people now use AI chatbots as a source of news to find quick answers to questions about current events. A 2026 survey by the Reuters Institute for the Study of Journalism, which questioned more than 90,000 people worldwide, found that 10% use AI chatbots for news on a weekly basis, a figure that is significantly higher among younger audiences. Explaining what is happening in the world, why it matters, and what it means has traditionally been the work of journalism. Media organizations send reporters into the field, commission investigations and conduct research, producing stories that help audiences understand global events.
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