Soprano's New Integration with Microsoft Entra Enables SMS and Voice MFA Delivery Beyond the February 2027 Retirement Rollout SYDNEY, Nov. 10, 2026 /PRNewswire/ -- Australian automated communications technology company, Soprano Design, will support Microsoft Entra customers who need to continue using SMS and Voice multi-factor authentication (MFA) as Microsoft retires SMS and Voice authentication delivery in Microsoft Entra ID beginning 1 February 2027. Microsoft is making the change as it moves towards passkeys as the default authentication experience. Organisations that need to retain SMS or Voice MFA will instead need to select and manage their own telephony provider to continue delivering these authentication methods.
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