Is AIIB's complaint mechanism failing affected communities?

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For members of the Indigenous Sasak community on the Indonesian island of Lombok, the conflict over their land is not over. For them, a tourism and infrastructure project co-financed by the Asian Infrastructure Investment Bank (AIIB) is a source of frustration, as they believe it has led to the expropriation of their land and destruction of their livelihoods. In late September, they officially filed a complaint with the bank. It remains unclear whether this complaint will lead to an independent investigation. The AIIB, which finances major infrastructure projects across Asia, has a mechanism in place to deal with such complaints.