United Airlines moves to block AI agents from its platform over security concerns

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United Airlines said on Wednesday it would restrict AI bots' access to its ⁠digital platforms, citing data security, in the latest pushback ​against AI agents ​increasingly capable ​of planning and booking trips for travelers. Companies across industries ⁠are ‌taking divergent approaches to the ⁠rapid rise of AI agents capable of carrying out tasks on behalf of users — some restricting access ‌to protect their platforms, others embracing partnerships. Amazon has blocked Meta's AI ​agent Muse, while Walmart has partnered with it. Meanwhile, online travel firms such as Expedia and Booking are working ⁠with ChatGPT-parent OpenAI.